eBay's Live Help

I don't know about you, but when I need information, sometimes nothing is more frustrating than floundering about aimlessly trying to find it. And it's because I know knowledge is power and I don't possess it!

Thank goodness eBay foresaw the need for online auction buyers and sellers to communicate with REAL live customer service people. In my estimation, the most valuable resource on the eBay Web site is Live Help...with close runners-up eBay's Help files and Discussion Boards.

When you go to www.eBay.com , Live Help is in the upper righthand corner of that main page. You will see a gold colored balloon with a question mark within it and the words "Live help" to the right of the balloon.

Any question you have, whether you are a buyer or seller, can be answered LIVE through one-on-one chat with an eBay Customer Service Agent ... 24X7 ! Any time of day. Any day of the week. Any question. And you can print out your conversation before you log off and refer to it later.

I can't tell you how often this resource has bailed me out late at night when friends and foe are snoring - no one is up and at 'em except ... Yes, you guessed it ... eBay's Live Help staff! Only kidding, I don't have any foes! It was just fun to type what came to mind!

But seriously, avail yourself of this wonderful information source. Don't forget to take a peek at eBay's Help files first (links at the top and bottom of that main page). Also, at the top righthand corner under Community you will find a drop down menu to hop over to the Workshops/Discussion Forums.

If you have been reticent to buy on eBay or to start selling, just know you are not alone. Tap into the power ... knowledge power!

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